FAQs

Are you a manufacturer or trader? How long have you been manufacturing?

We are a manufacturing company. We have our own company, so we can easily cater to your needs. We started our business 15 years ago.

How much hair can you produce a month?

From 800 to 1000 kg monthly.

Your price is higher than that of other companies in Vietnam, so why I should choose you?

  • The price is just a little bit higher, but the quality is outstanding. We can say for sure that our products are totally worth your money. 
  • Actually, if you do some market research, you’ll see our price is quite competitive given the premium quality of our hair extensions. That said, we also have good-quality yet affordable products to meet your needs.
  • We also provide excellent customer service. We are always willing to assist you 24/7 before, during and after your purchase, so you will have the smoothest shopping experience.

This is the first time we have bought hair from Vietnam, so how can we trust you?

We are a prestigious company in the field of hair extensions in Vietnam so you can easily find information about us on all media, such as Google, Facebook, Instagram, Youtube…You can also see numerous feedbacks from our customers.

Could you give us some addresses that you have ever shipped hair to? We would like to make sure this business is real.

We are so sorry for this inconvenience but we could not. We always keep our customers’ information secret for privacy issues. But we can instead show you their feedback about our products as a way of checking.

How do you ship to me?

I will ship to you by DHL/UPS/FedEx/EMS. Choose whatever is convenient for you. Plus, if you have your shipping agency, I will ship to your agency, then they will ship to you.

When will I receive the hair?

After receiving your payment, we will prepare the hair for shipping. When it’s ready, I will ship it immediately. It takes about 2 – 4 days to ship to Europe, Russia, Australia, American and 4 – 5 days to Africa.

How much is the shipping fee?

It depends on your location. You can check it when you make an order.

Is shipping safe? Are you sure I will receive the hair?

Yes, we only choose reliable shipping companies such as UPS, DHL, FedEx… If you give us your exact address, the hair will be sent to you safely.

In comparison with other companies, your company has too few discounts for customers. Why?

Because we sell at factory prices only. Compared to other companies, our prices are already more affordable. Our actual prices can be the same as their promotional prices. In addition, you will enjoy more discounts when you become our loyal customers.