KNOWLEDGE IS POWER: OUR KNOWLEDGE-SHARING CULTURE

Our reading culture

Macsara firmly believes that books play a critical role in personal and professional growth. Therefore, we foster a culture of reading within our workplace by providing a vast collection of well-chosen books that come in a variety of genres, including fiction and non-fiction. 

By reading books in our free time, we can relax after tiring working hours while also expanding our knowledge and skills. This helps us promote a more well-rounded and productive workforce.

Regular training sessions

To nurture a knowledge-sharing culture within our organization, we hold weekly training sessions on various topics related to work and life. Speakers are not hired experts but our own company members, who have in-depth knowledge about a topic and are passionate to share.

Some topics we’ve discussed include “Overcoming challenges in chat customer service”, “Effective time management”, “Achieving work-life balance”, and “Boosting your mood”.

Their tips and advice are highly practical, so we can apply them to our work and daily lives right away. These sessions not only promote personal and professional growth among employees but also foster a spirit of internal knowledge sharing.